Privacy Policy

Rapid Oven Cleaning Pty Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and disclose your personal information in line with the Australian Privacy Principles under the Privacy Act 1988.

What We Collect

We may collect personal information when you interact with us, such as:

Your name
Contact details like phone number, email address, and home address
Service details including booking preferences and property information
Payment details for processing transactions
Any other information you provide via forms, phone, email, or social media

How We Collect Information

Information is collected when you:

Make a booking or request a quote
Contact us through phone, email, or social media
Use our website or complete online forms
Interact with our marketing

Why We Collect Information

We use your information to:

Provide and manage cleaning services
Communicate with you about your booking or enquiry
Process payments and send invoices
Improve our services and customer experience
Send promotional offers or updates if you have opted in

How We Store and Protect Information

We take reasonable steps to protect your information from misuse, interference, loss, or unauthorised access. Your data is stored securely and only accessible by authorised personnel.

Sharing Information

We do not sell or rent your personal information. We may share it with:

Trusted third-party providers such as booking platforms or payment processors
Government agencies when legally required

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Opt out of marketing communications at any time

Cookies and Website Data

Our website may use cookies to improve your experience and analyse traffic. You can manage cookie settings in your browser.

Changes to This Policy

This policy may be updated occasionally. The latest version will always be available on our website.

Contact Us

If you have questions or concerns, please contact:

Rapid Oven Cleaning Pty Ltd
Email: info@rapidovencleaning.com
Phone: 0457 978 972
Website: www.rapidovencleaning.com